Paperwork trouble brings misery to second-hand car owner – ET Auto

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Yashawanth has said that he approached the Consumer Redressal Forum as there was no response from the people who sold the vehicle to him.

Are you one of those mulling to buy a pre-owned car? If so, ensure all the documents related to the pre-owned vehicle are transferred to your name. Otherwise, you have to struggle like Yashawanth DC, a resident of VS Garden on Ejipura Main Road.

Yashawanth purchased a Hyundai i20 Asta car bearing registration No. KA-04-MQ-3942 on December 17, 2021. “The people at the Malleswaram showroom had assured me to transfer the documents to my name in 45 days but failed to do so even after four months. I visited the showroom at Malleswaram and the office situated at Marathahalli, but in vain. Later, police seized the vehicle after a road accident. I informed the people at the pre-owned showroom (Spinny) at Marathahalli and Malleswaram about the incident. They promised to fix the problem but did nothing,’’ he said.

According to the complaint lodged with the IV Additional District Consumer Disputes Redressal Commission, Bengaluru, the car met with an accident on April 19, 2022, when Yashavanth’s brother-in-law had taken the car for a drive wherein a person riding a bike succumbed to injuries, and the Begur Police registered a FIR. “The car remained at Begur Police Station for eight months.

Finally, I made arrangements for its repair and spent INR 6,12,000. I approached advocate Bonny Karyappa to issue a legal notice to those responsible for the delay in transferring all the documents to my name,’’ he said. A complaint was filed before the commission on February 4, 2023, seeking compensation, to which the commission passed an order (CC No. 38/2023) on April 23, 2024, directing the opposite parties to pay INR 6,50,000 along with interest at six percent per annum from the date of the accident until payment to the complainant.

“The opposition parties are directed to pay compensation of INR 50,000 for deficiency in service and also pay a sum of INR 10,000 towards the cost of litigation,’’ said Ramachandra MS, president, IV Additional District Consumer Disputes Redressal Commission.

Yashawanth has said that he approached the Consumer Redressal Forum as there was no response from the people who sold the vehicle to him. “I do not want others to undergo the trauma I underwent due to the apathy and negligence of people at the showroom. I want those who purchase pre-owned cars to ensure that all documents are transferred to their names within the stipulated time,’’ he said.

  • Published On May 30, 2024 at 09:10 AM IST

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