TO THE EDITOR:
Referring to “Tekion’s big dealership experiment is a big win,” autonews.com, Would possibly 19: Tekion has some superb working options, however its foundation into the marketplace was once untimely and facilitated via a couple of automakers wrongly purchasing idea over latest serve as. The automakers nearest assisted Tekion in pushing it onto sellers when it was once no longer market-ready.
Their buyer courting control machine, frequently packaged with their dealership control machine, is missing right kind construction, and their virtual retailing device may be being introduced with out right kind vetting.
Satisfied they purchased a couple of dealerships — it will have to end up a lot of my opinion and assistance build higher gear than what are recently introduced.
WILLIAM PHILLIPS, President, Duty in Control, Laguna Hills, Calif.
Duty in Control trains dealerships on right kind importance and responsibility buildings for buyer courting control device.
