Hyundai spokesperson Michael Stewart mentioned the automaker is “fully cooperating” with the investigation.
“To address the concern, Hyundai is launching a service campaign in July that will update the affected vehicle’s software and replace the ICCU if necessary,” Stewart mentioned in a commentary. “We value our cooperative relationship with NHTSA and have engaged in frequent, open and transparent dialogue with the agency on this topic.”
The Ioniq 5 is the primary devoted electrical providing from Hyundai, changing the now discontinued Ioniq EV within the lineup. To this point this pace, Hyundai has bought greater than 10,500 of the prevalent compact crossover, in line with Automobile Information knowledge.
In a single criticism submitted to NHTSA, the automobile rapidly slowed to twenty mph nearest touring at 40 mph.
“No matter how hard I pressed on the accelerator, it did not go over … 20 mph,” the complainant mentioned of the Feb. 3 incident. “The dashboard also said speed limited to 20 mph. I had to pull over on the side of the road. Turn off the ignition. Then turned it back on. Then the car resumed to operate as normal. Luckily there were no other cars around so I could safely pull over.”
Some other file concerned a driving force who used to be the use of the automobile’s complex driver-assistance device and touring at 75 mph on a big freeway when the automobile “became completely unresponsive.”
“The car stopped accelerating, and I was unable to resume driving. I was forced to coast to a stop on the side of the highway,” the complainant mentioned of the Jan. 18 incident. “I had my daughter with me and were I not able to safely maneuver between the semi trucks, we could have been killed or seriosuly [sic] injured in a high speed crash.”
Maximum NHTSA investigations get started as initial reviews, wherein company engineers request data from the producer, together with knowledge on court cases, accidents and guaranty claims. The producer can even provide its view in regards to the alleged infection and would possibly factor a recall.
Upcoming the analysis, NHTSA will both similar the investigation or walk into the nearest segment. If a safety-related infection exists, in line with NHTSA, the company would possibly ship a “recall request” letter to the producer.